.was-ctc-root{position:fixed;z-index:99998}.was-ctc-btn{position:fixed;width:70px;height:70px;background:#fff0;box-shadow:none;cursor:pointer;z-index:99999;display:flex;align-items:center;justify-content:center;transition:transform 0.2s ease}.was-ctc-btn:hover{transform:scale(1.1)}.was-ctc-btn img{width:100%;height:100%;filter:drop-shadow(0 4px 8px rgb(0 0 0 / .3))}.was-ctc-bubble{position:fixed;width:320px;max-width:calc(100vw - 40px);background:#fff;color:#333;border-radius:16px;box-shadow:0 10px 30px rgb(0 0 0 / .2);overflow:hidden;z-index:99998;display:none;border:1px solid #e9e9e9}.was-ctc-bubble.open{display:block;animation:wasFadeInUp 0.4s ease-out}.was-ctc-close{position:absolute;top:10px;right:10px;background:rgb(0 0 0 / .08);border:0;border-radius:50%;color:#666;cursor:pointer;width:28px;height:28px;line-height:28px;font-size:20px;font-weight:700;z-index:10;transition:background 0.2s,color 0.2s,transform 0.2s}.was-ctc-close:hover{background:rgb(0 0 0 / .2);color:#000;transform:scale(1.1)}.was-ctc-bubble header{display:flex;align-items:center;gap:15px;padding:16px;background-color:#f7f7f7}.was-ctc-bubble header img{width:50px;height:50px;border-radius:50%;object-fit:cover}.was-ctc-bubble header div{flex:1}.was-ctc-bubble h4{margin:0;font-size:16px;font-weight:700;color:#111}.was-ctc-bubble p.subtitle{margin:2px 0 0;font-size:13px;color:#555}.was-ctc-bubble .body{padding:16px;background:#fff;border-top:1px solid #e9e9e9}.was-ctc-bubble textarea{width:100%;border:1px solid #ddd;border-radius:8px;padding:10px;font-family:inherit;font-size:14px;resize:none;min-height:70px;margin-bottom:10px;box-sizing:border-box}.was-ctc-bubble textarea:focus{outline:none;border-color:#25D366;box-shadow:0 0 0 2px rgb(37 211 102 / .2)}.was-ctc-send-btn{width:100%;background:#25D366;color:#fff;border:0;border-radius:8px;padding:12px;font-size:15px;font-weight:700;cursor:pointer;transition:background 0.2s}.was-ctc-send-btn:hover{background:#128C7E}.was-ctc-presets{margin-top:15px;padding-top:15px;border-top:1px dashed #e0e0e0}.was-ctc-presets ul{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px}.was-ctc-presets li{font-size:13px;color:#005a9c;cursor:pointer;padding:6px 10px;border:1px solid #e0e0e0;border-radius:20px;transition:background-color 0.2s,color 0.2s;text-align:center}.was-ctc-presets li:hover{background-color:#f0f8ff;border-color:#bce3ff;color:#004085}@keyframes wasFadeInUp{from{opacity:0;transform:translateY(15px)}to{opacity:1;transform:translateY(0)}}